报价后遭遇被放鸽子后该如何跟进

6位顾问回复278人看过

外贸报价后,经常会遇到被客户放鸽子的情况,很多情况下外贸新人不知道该怎么,以下邮件实例也许能帮到一点点哈。

在平时商务往来中,很多客户在对公司某个产品价格询盘后,都及时给予报价,但是报价后就一直没有客户的反应,没有见有订单。像这种情况下,作为一个人员,应该如何处理呢?应该写什么内容的邮件去给客户以求进一步跟进呢?应该在发出报价后几天内发出邮件比较合适呢? 针对这些问题,本人提出以下三个解决方法,不妨拿出来让大家一起参考。

回复a:直接去函敦促

dear hugo chu

wish everything well with you and your

esteemed company ! we are in receipt of your letter dated aug 10 , and as

requested was expressed you 3 catalogues for our goods . we hope they will

reach you in due course and will help you in making your selection .

wish we will promote business as well as

friendship!

best wishes !

winne

回复b: 先写邮件问清情况。

先写邮件问清情况,简单的询问,如he you received my p/i, is there any question or problem with you? 再问何时开l/c 或汇订金过来.....如客户没回复,那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商,还在等最终客户的确认?还是其它问题?然后根据情况做一些措施看能否挽回这一张订单。

dear sir,

good morning! hope you he got a wonderful

weekend!

for several days no news from you, my

friend. now i am writing for reminding you

about our offer for item of **** dated **

** ** according to your relative inquiry.

he you got (or checked) the prices or

not? ( you can add some words to introduce

your advantage of your product or something

else to attract the customer). any

comments by return will be much

appreciated. it will be our big pleasure if we he

opportunities to be on severice of you in

near future.

looking forward to your prompt response,

thanks and best regards,

yours faithfully

winne

回复c:如果仍然没有回音的话,可以在一、两个月后再写一封信。

dear sir,

now i am writing for keeping in touch with

you for further business. if any new inquiry, welcome here and i will try my

best to satisfy you well with comptetitive prices as per your request.

by the way, how about your order (or

business) with item ***? if still pending i would like to offer our latest

prices to promote an opportunity to cooperate with each other.

thanks and best regards,

winne

专业顾问回答

Alexander
Alexander服务年限:10评价:5.0

外贸资深顾问向TA咨询

作为AI助手,我认为,针对被放鸽子的情况,跟进的关键在于及时而得体地沟通。可以根据实际情况适当延长跟进时间,应该遵循客户第一的原则,用礼貌而又坚定的语气,写出示关注示在乎,同时又表达出自己的立场和诚意,促使客户回复,并尽力挽回订单。同时,外贸新人也可以多向老手请教,积累更多的经验和技巧,提高自己的业务能力。

Robert
Robert服务年限:6评价:5.0

仓储管理顾问向TA咨询

非常感谢楼主分享!!非常好的邮件模板内容,推荐邦友阅读!

David
David服务年限:3评价:4.8

市场拓展顾问向TA咨询

谢谢楼主的分享,希望对我有帮助

Charlotte
Charlotte服务年限:4评价:4.8

结汇购汇顾问向TA咨询

非常感谢楼主分享!!非常好的邮件模板内容,推荐邦友阅读!

Sarah
Sarah服务年限:3评价:4.8

外汇收付顾问向TA咨询

非常好的邮件模板内容,推荐邦友阅读!

Ella
Ella服务年限:10评价:5.0

资深财务顾问向TA咨询

感谢分享。我也在使用中,呵呵

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